Clever Mutt Email Fair Use Policy

Welcome to Clever Mutt’s email services. To ensure a secure, efficient, and compliant email system for all users, this Email Fair Use Policy establishes guidelines for responsible usage. By using our email services, you agree to adhere to the following rules and responsibilities.

1. Permitted Use

Our email service is intended for professional and business communication. Users are expected to:

• Use the service for lawful, ethical, and professional purposes only.

2. Prohibited Activities

To maintain the integrity of our services, the following are strictly prohibited:

• Unlawful Use: Sending emails that violate any local, state, or international laws.
• Bulk Mailing: Sending any form of bulk emails, such as newsletters, promotions, or advertisements, using Clever Mutt’s standard email system. Bulk mailings should be conducted through a dedicated email marketing service, such as our platform, BARK.
• Spam: Sending unsolicited bulk emails or messages that could be classified as spam under applicable laws (e.g., CAN-SPAM Act).
• Malware: Distributing viruses, malware, or other harmful content.
• Harassment or Abuse: Sending messages that contain threats, harassment, or discriminatory content.
• Impersonation: Misrepresenting your identity or using another entity’s email address without permission.

3. Security and Confidentiality

• Password Protection: Keep your account credentials secure. Avoid sharing passwords or accessing email accounts on unsecured devices.
• Data Protection: It is recommended to use encryption and secure methods when transmitting sensitive or confidential data.

4. Email Storage and Retention

• Clever Mutt’s Pro email accounts include a storage limit of 25 GB; Clever Mutt's Lite email accounts include a storage limit of 5 GB. Ensure your email usage stays within this limit.
• Regularly archive or delete unnecessary emails to optimize account performance.

5. Monitoring and Enforcement

• Clever Mutt reserves the right to monitor email usage to ensure compliance with this policy.
• Accounts found in violation may be subject to suspension, termination, or additional fees to cover damages caused by non-compliance.

6. Support and Reporting

• For technical support or to report suspected policy violations, please contact our support team.
• Promptly report any unauthorized access, phishing attempts, or suspicious activity.

7. Policy Updates

This policy may be updated periodically to reflect changes in technology, law, or best practices. Users will be notified of significant changes.

By using Clever Mutt’s email services, you agree to abide by this policy and take all reasonable measures to ensure its adherence within your organization. For bulk email needs, please contact us to learn more about BARK, our dedicated email marketing solution.

For questions or concerns, feel free to reach out to us at help@clevermutt.com.

Thank you for partnering with Clever Mutt!